Terms & Conditions
questions about online shopping, security or other terms, please call us at 09 2799980. Our policy and terms are precisely as follows:
We at MMagic are much concerned about your privacy and thus consistently care to
make your shopping experience safe as well as convenient. We recognise our
responsibilities towards the information which you share with us. Should you
have any questions about online shopping, security or other terms, please call
us at 09 2799980. Our policy and terms are precisely as follows:
What kind of information do we collect?
When you register yourself on our website for
buying any product, gift card, monthly catalog subscription, gift registry or
other, we need basic information from you like your name, email address, postal
address, wechat ID, contact phone and date of birth. This information is
securely saved in our database and reasonable measures are taken to protect
your information against any loss, misuse or theft. Once you register with us
you can use the provided login details to logon our online website and do
future transactions more easily and efficiently.
We use the secure payment channel to process all
online credit card transactions or internet banking. No Credit card details are
stored or handled by MMagic.
We do not disclose any personal information
about you stored on our servers to other companies or individuals which are not
permitted to see this information. We do not share this information with any
third party vendors, with the exception of delivery/logistics companies and our
web service providers. However such companies and individuals will be given
limited access to specific relevant information required to make deliveries or
specific tasks, but may not use your details for any intense purposes.
What other information we might collect?
When you visit our website, we may collect some
internet related information like your internet service provider, name of the
search engine directing you, and your activities and clicks on our website. All
this information helps us in improving our website and making it more usable and
The cookie file is a computer temporary file
that resides on your computer and contains small amount of data referring your
activities on our website. This information also helps us in making our website
credentials or other highly confidential information.
Related links page in our website links our
customers to other websites which they may be interested in visiting. If you
wish to explore these websites, MMagic is not responsible for these sites in
any context. We highly recommend you to carefully review their individual terms
and privacy policies
Your feedback is valuable
We have facilitated a separate section on our
website for you to give feedback on any aspect of our services. This feedback
is extremely valuable for us and helps us to improve our products and services
for you. Please contribute your feedback online at www.mmagic.co.nz/feedback.
You are given option to be completely anonymous.
MMagic gives high priority to security of your
data and ensures that your information and transactions on our website stays
highly protected. We use SSL (Secure Socket Layer) which automatically encrypts
all the important information received or transmitted by our website. When
making a transaction on our website you can easily spot https:// tag in front
of the web URL which indicates that the SSL secure system is operating and you
are making transaction in completely secure environment. If at any stage you
have questions about security on our website, please contact us at 0800662442.
this website and if you do not agree with the terms thereof, please do not use
Use of this website is subject to the Terms of
Use as set out in this notice and which constitute a legal agreement between
you and MMagic or its affiliates(s). By using this website, you acknowledge
that you have read, understood and accepted to be bound by the Terms of
All the contents of this website are copyright � property of
Mermaid Magic Ltd. or its dealers and suppliers. You are welcome to view this
website and you may electronically copy or print hard copies any sort of
content on this website for your personal, non-commercial use only.
Distributing, reproducing or publishing any part of this website without our
written permission is prohibited
www.mmagic.co.nz contains registered and other
trademarks related to Mermaid Magic Ltd. or its suppliers and dealers. Mermaid
Magic Ltd. does not authorise the grant of any right to use those trademarks
except with our prior legal approval. MMagic also prohibits use of MMagic logo
and trademark as a link to any external website, unless legally approved by
Mermaid Magic Ltd.
All the items displayed on this website are provided
"as is” without any implied warranties. This website is only a source of
general information about "MMagic” products and services. You are advised to
use the website material at your own risk. Mermaid Magic Ltd. is not
responsible for any adverse consequences resulting from the use of information
on this website. You yourself should assess whether the displayed material is
appropriate according to your own objectives and needs. MMagic does not grant
any warranty of accuracy or reliability of information and content on the
website to anyone.
Limitation of liability
While reasonable measures has been taken to
ensure that the information on this website is accurate and consistent, MMagic
or its dealers, contractors or employees, to the fullest extent permitted by
law, will not be responsible for errors or incorrect statements or be liable
whether in contract, tort (including negligence) or any other case for any loss
or damage (whether direct or indirect) out of the use of, or the incapability
or lack of abilities to use any content on this site. The specified limitation
of liability is applicable even if Mermaid Magic Ltd. or its representatives
has been advised of the likelihood of such damages
Terms of supply of goods
We will put our sincere efforts in delivering
your goods or services, ordered using our website or phone orders, but MMagic
will not be liable to any person if we refuse to fulfill, or are unable to
fulfill, an order. These terms are strictly bound to any purchases been made on
our website and their supply. If any conflict occurs with other terms of trade,
these Terms will be of priority over any other terms of business
Displayed products and their respective
All the products displayed on MMagic website or
in our any advertisement or any promotional material are for our guidance but
does not imply a guarantee of use. Common sense and cautions are advised in the
proper and safe usage of all the products purchased from us.
We take realistic measures to ensure that all
the product related information like all the details, descriptions and prices
of products appearing on our website or in our promotional material or
catalogue are correct. Although we endeavour to keep all these details and
information as up to date as possible, all the information, including product
description appearing on MMagic website or in any promotional material deployed
by MMagic at a particular time may not always reflect the status of product
items at the exact moment you place an order.
We also cannot guarantee that display of any
colour will be accurate on your screen or monitor. We attempt to deliver the
corresponding products but cannot ensure or warrant that the products we
deliver will be identical to those, published in pictures on either our website
or any promotional material. This is also applicable to the exact matching of
colours as well. We use some styled images or material to demonstrate how a
product may be used. MMagic reserves the right to classify between these
products and exact selling items on their own terms and these extra styling
products may or may not be available for purchase.
Selling costs and prices?
The prices displayed on our website are
applicable to any purchases been done at that time. Prices displayed in our
promotional material are applicable at the time of publication only or for the time
specified in material. All the prices are quoted in NZ dollars and GST
inclusive and are applicable in New Zealand only. MMagic reserves the right to
alter or correct the price of any product or service without any prior
notification, if necessary. You will only be notified if you have already
placed an order for such an item, and it will be your wish to purchase the
affected product at modified purchase price.
Our Price Guarantee
If you happen to find a cheaper price on the
same stocked item we'll beat it by 5%*
*Excludes subscriber or membership discounted
prices, stock liquidations, personal sale and commercial quantities.
Delivery and freight policy
While making an order our system gives you an
option to choose the most appropriate delivery option and calculates freight
according to the chosen option, which is added before you enter your payment
details. MMagic provides its services throughout the New Zealand; however the
delivery charges and time vary depending on the location of delivery address.
Should your order need an additional charge due to any reasons; we will advise
you prior to processing your order. We do not process any orders with delivery
addresses outside New Zealand. However you can make any order online from
anywhere on our website as far as it is to be delivered within New Zealand. We
sincerely try to deliver your purchased goods within agreed delivery time
period but are not liable for any late delivery. If you tend to cancel your
order after we have dispatched your goods we won’t be able to process any
returns or cancellations till you actually receive your products and then visit
any of our branch. For further information please see our returns policy